Lenoxx Electronics Telephone PH 549 User Manual

®
13 MEMORY CALL WAITING CALLER ID  
SPEAKER TELEPHONE  
MODEL PH-549  
OPERATING INSTRUCTIONS  
CALL WAITING CALLER ID FUNCTION*  
70 NAME & NUMBER CALLER ID MEMORY  
HANDS-FREE SPEAKERPHONE  
TONE/PULSE SWITCHABLE DIALING  
AUTOMATIC TIME & DATE DISPLAY  
ONE-TOUCH CALLER ID CALL BACK  
3 ONE-TOUCH SPEED DIAL BUTTONS  
10 TWO-TOUCH SPEED DIAL MEMORY LOCATIONS  
WALL/DESK USABLE  
REQUIRES 4 “AA” BATTERIES OR AC ADAPTOR  
(BOTH NOT INCLUDED)  
TO USE THE CALLER ID AND CALL WAITING FEATURES OF THIS PHONE,  
YOU MUST SUBSCRIBE TO CALL WAITING CALLER ID SERVICE FROM  
YOUR PHONE COMPANY, AND REMEMBER TO INSTALL BATTERIES  
*
NOTE: READ AND FOLLOW THESE INSTRUCTIONS BEFORE USING YOUR TELEPHONE  
PH-549042100RTTv.2 E  
 
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed  
to reduce the risk of fire, electric shock and personal injury, including the following:  
1. Read and follow all instructions and warnings.  
2. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or  
aerosol cleaners. Use a slightly dampened cloth only.  
3. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen  
sink, or laundry tub, in a wet basement, or near a swimming pool.  
4. Do not place this product on an unstable cart, stand or table. The product may fall,  
causing serious damage to the phone.  
5. Slots and openings in back or bottom of the phone are for ventilation, and should not  
be blocked or covered. The openings should never be blocked by placing the product  
on the bed, sofa, rug, or other similar surface. This product should never be placed near  
or over a radiator, heat register or a built-in installation such as a bookcase or cabinet  
unless proper ventilation is provided.  
6. Never push objects of any kind into this product through cabinet slots as they may  
touch dangerous voltage points or short out parts that could result in risk of fire or  
electric shock. Never spill liquid of any kind on the product.  
7. To reduce the risk of electric shock, do not take this telephone apart. When service or  
repair work is required, take it to a qualified service representative, Opening or  
removing covers may expose you to dangerous voltage or other risks. Incorrect  
reassembly can cause electric shock when the appliance is subsequently used.  
8. Unplug this product from the wall outlet and refer servicing to qualified service  
personnel under the following conditions:  
A. When the cord or plug is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating instructions.  
Adjust only those controls that are covered by the operating instructions because  
improper adjustment of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to normal operation.  
E. If the product has been dropped or the cabinet has been damaged.  
F. If the product exhibits a distinct change in performance.  
9. Avoid using a telephone (other than a cordless type) during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
10. Do not use the telephone to report a gas leak in the vicinity of the leak.  
11. Do not allow anything to rest on the telephone cord. Do not locate this product where  
the cord will be damaged by persons walking on it.  
12. Never install telephone wiring during a lightning storm.  
13. Never install telephone jacks in wet locations unless the jack is specially designed for  
wet locations.  
14. Never touch uninsulated telephone wires or terminals, unless the telephone line has  
been disconnected at the network interface.  
15. Be careful when installing or modifying telephone lines.  
SAVE THESE INSTRUCTIONS  
For customer service  
Dial 1-800-315-5885  
(MONDAY - THURSDAY 9:00 AM - 5:00 PM, FRIDAY 9:00 AM - 1:00 PM EST)  
or Visit Our Website: http://www.lenoxx.com  
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PH-549042100RTTv.2 E  
 
BATTERY SAFETY INSTRUCTIONS  
CAUTION: TO REDUCE THE RISK OF FIRE OR PERSONAL INJURY, READ AND  
FOLLOW THESE INSTRUCTIONS.  
1. Use only the following type and size of batteries: 4 size “AA” alkaline batteries (not  
included).  
2. Do not dispose of the batteries into a fire. The cells may explode. Check with local  
codes for possible special disposal instructions.  
3. Do not open or mutilate the batteries. Released electrolyte is corrosive and may  
cause damage to the eyes or skin. It may be toxic if swallowed.  
4. Exercise care in handling batteries in order not to short the battery with conducting  
materials such as rings, bracelets and keys. The battery or conductor may over  
heat and cause burns.  
5. Do not attempt to recharge the batteries that are used with this product. The  
batteries may leak corrosive electrolyte or explode.  
6. Do not attempt to rejuvenate the batteries identified for use with this product by  
heating them. Sudden release of the battery electrolyte may cause burns or  
irritation to eyes or skin.  
7. All batteries should be replaced at the same time. Mixing fresh and discharged  
batteries could increase internal cell pressure and rupture the batteries.  
8. When inserting batteries into this product, the proper polarity or direction must be  
observed. Reverse insertion of batteries may result in leakage or explosion.  
9. Remove the batteries from this product if the product will not be used for a long  
period of time (several months or more) since during this time the batteries could  
leak, damaging the product.  
10. Discard weak or dead batteries as soon as possible since they are more likely to  
leak in the product. Batteries should be replaced when the display gets dim or if the  
Low Battery Indicator appears in the display.  
11. Do not store this product in high temperature areas. Batteries that are stored in a  
freezer or refrigerator for the purpose of extending shelf life should be protected  
from condensation during storage and defrosting. Batteries should be stabilized at  
room temperature prior to use after cold storage.  
12. If this product does not operate normally, see TROUBLE SHOOTING on pages 15  
and 16. If you cannot resolve the problem, or if the product is damaged, refer to the  
LENOXX WARRANTY INFORMATION on the last page. Opening or removing  
covers may expose you to dangerous voltages or other risks. Incorrect  
reassembly can cause electric shock when the appliance is subsequently used.  
13. Installation of batteries should only done by an adult.  
SAVE THESE INSTRUCTIONS  
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PH-549042100RTTv.2 E  
 
IMPORTANT TELEPHONE COMPANY & FCC INFORMATION  
CAUTION : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK  
AND PERSONAL INJURY, DO NOT OPEN CABINET.  
WE SUGGEST THAT YOU REVIEW THE FOLLOWING INFORMATION PRO-  
VIDED BY THE FCC (FEDERAL COMMUNICATIONS COMMISSION).  
FCC REGISTRATION  
This telephone set is registered with the FCC based upon compliance with Part 68 of its rules. Connec-  
tion of this telephone to the nationwide telecommunications network must be through a standard network  
jack (RJ11W or RJ11C) which you can order from your telephone company, if not already installed.  
NOTE : FCC registration does not constitute an expressed or implied guarantee of performance. Only  
the Lenoxx warranty in this booklet covers the performance of this telephone set.  
IMPORTANT FCC INFORMATION  
In the event that terminal equipment causes harm to the telephone network, the telephone company should  
notify the customer, if possible, that service may be stopped. However, where prior notice is impractical,  
the company may temporarily cease service providing that they:  
1. Promptly notify the customer.  
2. Give the customer an opportunity to correct the problem with their equipment.  
3. Inform the customer of the right to bring a complaint to the Federal Communications Commission  
pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68.  
The telephone company may make changes in its communications facilities, equipment, operations or  
procedures, where such action is reasonably required in the operation of its business and is not incon-  
sistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to  
render any customer terminal equipment incompatible, the customer shall be given adequate notice in  
writing, to allow the customer an opportunity to maintain uninterrupted service.  
RINGER EQUIVALENCE NO. (REN)  
The REN is useful to determine the quantity of devices you may connect to your telephone line and still  
have all of those devices ring when your telephone number is called. In most, but not all areas, the sum  
of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number  
of devices you may connect to your line, as determined by the REN, you should contact your local  
telephone company to determine the maximum REN for your calling area.  
NOTE :  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio fre-  
quency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur in  
a particular installation. If this equipment does cause harmful interference to radio or television reception,  
try the following:  
1. Reorient or relocate the receiving antenna.  
2. Increase the separation between the equipment and receiver.  
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
4. Consultthedealeroranexperiencedradio/TVtechnicianforassistance.  
GENERAL  
The FCC prohibits customer-provided terminal equipment to be connected to party lines or to be used in  
conjunction with coin telephone service.  
This phone is hearing aid compatible.  
3
 
PH-549042100RTTv.2 E  
LOCATION OF CONTROLS  
3
4
5
6
2
7
1
8
9
10  
19  
11  
12  
24  
17  
13  
23  
18  
16  
14  
20  
22  
15  
21  
1. COMFORTABLE ROUNDED HANDSET - for comfortable use even during long calls.  
2. HANDSET VOLUME CONTROL - adjusts the volume of handset receiver.  
3. DIAL BUTTON - dials the number currently displayed.  
4. OPTION BUTTON - used for dialing the correct number of digits (7-digits, 10-digits or 11-digits).  
5. DELETE BUTTON - erases an individual record or all records from the Caller ID Memory, also used to  
accept time, date, and area code during initial setup.  
6. NEW CALL INDICATOR - flashes when new calls have come in.  
7. CALLER ID DISPLAY - shows the caller’s name, number, and calling time & date (and more).  
8. UP/DOWN BUTTONS - reviews all calls received.  
9. ONE-TOUCH SPEED DIAL BUTTONS - allows you to store numbers and quickly dial them from memory.  
10. SPEAKERPHONE VOLUME CONTROL - adjusts the volume of the speaker.  
11. STORE (MEMORY) BUTTON - used for storing numbers into the one-touch or two-touch Speed Dial memories.  
12. AUTO (MEMORY) BUTTON - allows you to store & dial numbers from 10 two-touch memory locations.  
13. MUTE BUTTON - allows you to hear the other party without them hearing you (while pressed).  
14. SPEAKERPHONE - allows you to make or receive a call without lifting the handset.  
15. SPEAKERPHONE MICROPHONE - for speakerphone use.  
16. REDIAL (PAUSE) BUTTON - get a new dial tone, then press this  
button to dial the last dialed number (also if you need a pause for PABX).  
25  
17. FLASH BUTTON - press to switch calls for call waiting or to get  
a new dial tone.  
18. TONE/PULSE SWITCH - selects the desired dialing mode.  
19. RINGER ON/OFF SWITCH - normally on, allows you to turn the  
26  
ringer off for undisturbed privacy.  
20. AC ADAPTOR JACK - allows you to use home AC power supply  
(6V AC adaptor not included).  
BACK OF THE PHONE  
21. LINE CORD JACK - insert one end of the telephone line cord here when connecting the telephone.  
22. HOOK SWITCH - press down to release the line, hold it down and then release it to get a new dial tone  
or for call waiting.  
23. HANDSET CLIP - holds the Handset in place when the telephone is mounted on a wall.  
24. COILED CORD JACK - Insert COILED CORD from HANDSET here.  
25. BATTERY COMPARTMENT - place 4 size “AA” alkaline batteries inside according to the polarities as  
shown on the bottom of the phone.  
26. RESET SWITCH - to reset your phone by inserting a pin into the small hole on the bottom of the phone.  
PH-549042100RTTv.2 E  
 
4
IMPORTANT  
1. To use the Call Waiting Caller ID feature, you must call your local phone company and tell  
them you want “Call Waiting Caller ID service”. After the phone company sets up your  
line properly, you will be able to see who is calling you before you decide to switch your  
call to the new caller.  
2. If you have regular Caller ID with regular Call Waiting, the Caller ID will only show you the  
first caller’s information, even though your call waiting service works properly.  
3. You must tell the phone company you want Call Waiting Caller ID service (both together)  
in order to have this phone display the second caller even during your conversation to  
the first caller.  
As of today’s date most phone companies provide 4 kinds of service:  
A. CALLER ID - This shows you who is calling  
B. CALL WAITING - This allows you to switch calls when you hear a beep or click.  
C. CALLER ID AND CALL WAITING - This will give you Caller ID and also Call  
Waiting, but your phone will not display the call waiting caller’s information.  
NOTE: You do not want this service.  
D. CALL WAITING CALLER ID COMBINED (or DELUXE) is what you want your phone  
company to set up for you, so that you can see the call waiting caller’s information.  
GETTING STARTED  
Step 1: Checking the Package Contents  
Congratulations for purchasing a Lenoxx Sound telephone. Your new PH-549 Caller ID  
telephone has all the features of a 13 memory telephone plus Caller ID display and call  
waiting functions.  
As you unpack this set, make sure you have the following items in the package.  
COILED HANDSET CORD  
STRAIGHT TELEPHONE LINE CORD  
WALL MOUNT ADAPTOR (attach to  
the back of the base for wall mounting)  
SHORT STRAIGHT WALL CORD  
(for wall mounting use)  
HANDSET  
TELEPHONE BASE  
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PH-549042100RTTv.2 E  
 
GETTING STARTED  
Step 2: Powering the Phone  
1. USING BATTERIES  
Before you connect the phone cords, follow these steps to install the batteries:  
1. Insert a flat blade screwdriver or coin like a quarter into the slot and pry out (lift) the  
battery door (FIG. 1).  
2. Insert 4 size “AA” alkaline batteries as shown inside the battery compartment (FIG. 2).  
3. Replace the battery door and snap it shut (FIG. 3).  
FIG. 3  
FIG. 1  
FIG. 2  
CAUTION  
Replace the batteries when the low battery indicator  
appears on the display.  
When the batteries are dead, the display will not show. You can still make or receive calls,  
but you can’t use the Caller ID or memory dialing.  
When the batteries are dead, your data and settings could be erased.  
2. USING AC OUTLET POWER (AC Adaptor is optional, not included)  
This phone may be powered from any household 120V AC outlet using a 6V AC adaptor  
(not included). Insert the adaptor’s small connector plug into the DC 6V Jack marked  
on the rear of the phone, and plug the adaptor into an AC outlet.  
NOTE: If the AC Adaptor is connected, and regular batteries are installed, the phone  
automatically switches to the AC Adaptor power and the batteries are not used.  
OPTIONAL  
AC ADAPTOR  
CAUTION:  
To prevent electric shock, do not use the AC Adaptor with an extension cord or outlet,  
unless it can be fully inserted without exposing any part of the blades.  
PH-549042100RTTv.2 E  
 
6
GETTING STARTED  
Step 3: Telephone Installation  
CONNECTING THE TELEPHONE  
1. Connect the handset coiled cord to the HANDSET  
and side of the phone.  
HANDSET  
BACK OF THE  
TELEPHONE  
WALL JACK  
2. Connect the straight telephone line cord to the LINE  
CORD jack (back of phone) and telephone outlet  
on the wall.  
If your telephone outlet is not modular, contact your  
telephone company for assistance.  
(If you want to mount the telephone on the wall, see  
Wall Mounting on page 13.)  
Step 4: Setting up the Telephone  
SETTING UP LCD CONTRAST, LANGUAGE, AREACODE, TIME AND DATE  
You may need to set up the LCD contrast level, language, area code, time and date for your  
telephone when you power your phone for the first time or when you move to an area that  
has a different area code. This is necessary because the phone must distinguish local or  
long distance calls to properly dial calls from the Caller ID list.  
Press and hold the DELETE button down, then press the DOWN button, the following will  
show in the display (FIG. 1). Release the DELETE button, press the UP or DOWN button  
to choose the LCD contrast level (1-4). Press the DELETE button to confirm and accept.  
Then the display will come to the language setting.  
The default language “E” (“E” = English; “F” = French; “S” = Spanish) will flash (FIG 2).  
FIG. 1  
FIG. 2  
FIG. 3  
Press the UP or DOWN button to choose your desired language (flashing). Press the  
DELETE button to confirm and accept. If you do not press the DELETE button within 15  
seconds, English will be selected automatically.  
Then the display will ask you to set your Area Code:  
While the first digit is flashing, you should:  
AREA CODE EXAMPLE: 718  
1. Press the UP button till the first digit of your area code is  
displayed (flashing).  
2. Press the DELETE button to accept and go to the next digit.  
Press UP & DELETE to set  
3. Repeat steps 1 and 2 above to set the 2nd and 3rd digits of  
your area code.  
NOTE: At any time during setup, you may just pick up the  
Press UP & DELETE to set  
handset or press the SPEAKER button to dial or  
receive a call.  
NOTE: If you make a mistake, you can just do it over again or  
call customer service for help.  
Press UP & DELETE to set  
7
PH-549042100RTTv.2 E  
 
GETTING STARTED  
Step 4: Setting up the Telephone (Continued)  
SETTING UP LANGUAGE, AREA CODE, TIME AND DATE (Continued)  
Your phone will now go to the Time and Date mode, press the UP and DOWN buttons to get  
to the correct number and the DELETE button to accept.  
You do not have to set up the Time and Date because the telephone company will auto-  
matically update this with your Caller ID when your phone rings (twice or more). To get back  
to the standby mode (for dialing), press the DELETE button until the normal display shows  
(see below for example):  
(Example: 10:53 a.m. On June 18th)  
TO RESET THE PHONE  
In the rare case of abnormal telephone line interference, your phone may not work properly  
and may need to be reset. Make sure the phone is hung up, use a pointed object like a  
straightened paper clip and stick it into the small hole at the bottom of the phone (marked  
RESET) for 2 seconds. The display will return to the setup mode.  
You will need to reprogram the memory numbers you stored.  
BASICS  
Choosing Tone or Pulse Dialing  
Select the type of dialing that you desire or that your telephone system requires by setting  
the TONE/PULSE switch.  
TONE - The set will operate using tone dialing.  
PULSE - The set will dial using rotary dial type pulses (clicking sounds).  
If you are not sure of your dialing system, make a trial call with the switch set to TONE. If the  
call connects, leave the switch as it is; otherwise, set it to PULSE.  
NOTE: To use caller ID service, you will probably need TONE dialing.  
Even when your phone is set to pulse service, this phone can be switched to temporary  
tone for access to services that require tone signaling including Telephone Banking. Just  
press the TONE  
button after dialing in pulse and your buttons can now be used for  
tone signaling for this call only.  
Making and Receiving Calls  
MAKING A CALL  
1. Pick up the handset to get a dial tone. The hook icon  
will show in the display.  
2. Dial the phone number. The dialed number appears on the display.  
3. When you finished talking, replace the handset into the base.  
RECEIVING A CALL  
1. Pick up the handset when the phone rings. The hook icon  
2. After a few seconds, the Count up timer will start.  
will show.  
3. When you finished talking, replace the handset into the base.  
8
PH-549042100RTTv.2 E  
 
Hands-Free (Speakerphone) Operation  
ANSWERING CALLS WITH THE SPEAKERPHONE  
1. After the phone rings twice, press the SPEAKER button, the SPEAKERPHONE  
INDICATOR will light, and the hook icon  
will show in the display.  
2. The display will show the Count Up Call Timer after a few seconds.  
3. Adjust the speakerphone volume by sliding the SPEAKER VOLUME control on the right  
side of the phone.  
4. To end the call, press the SPEAKER button again.  
5. The SPEAKERPHONE INDICATOR will go off and the display will return to Time and  
Date mode.  
MAKING CALLS WITH THE SPEAKERPHONE  
1. Press the SPEAKER button to get a dial tone - no need to lift the handset.  
2. The SPEAKERPHONE INDICATOR will light and the hook icon  
display, the Count Up Timer will start after a few seconds.  
will show in the  
3. Adjust the speakerphone volume by sliding the SPEAKER VOLUME control on the right  
side of the phone.  
4. Dial your call.  
5. To end the call, press the SPEAKER button again.  
6. The SPEAKERPHONE INDICATOR will go off and the display will return to Time and Date  
mode.  
NOTE: When pick up the HANDSET or press the SPEAKER button, the hook icon  
will  
show in the display. If this icon shows in the display while the phone is not in use,  
remember to check if the HANDSET is replaced properly or the SPEAKER button is  
pressed to off.  
Volume Control and Ringer Setting  
Adjust the handset volume Slide the HANDSET VOLUME control (LOUD or NORMAL).  
Adjust the ringer ON  
or OFF  
Set RINGER ON/OFF switch.  
ON - Normal setting, the phone rings on incoming calls.  
OFF - To turn off the ringer, for undisturbed privacy.  
NOTE: Only this phone will not ring, other phones on the  
same line will continue to ring normally.  
If you have subscribed to the Caller ID service, the caller’s number and/or name appears on  
the display when you received a call (see page 11).  
Last Number Redialing and Pause Function  
1. Pick up the HANDSET or press the SPEAKERPHONE button. The hook icon  
show in the display.  
will  
2. Press the REDIAL button. The last dialed number appears in the display and is  
automatically dialed.  
TO CHECK THE LAST PHONE NUMBER DIALED  
While the handset is on the base, press the REDIAL button. The number appears in the  
display for 3 seconds.  
NOTE: If the last dialed number exceeds 16 digits, only 16 digits will be displayed.  
PAUSE FUNCTION  
(Example: In an office where you need to dial a 9 first to get an outside line), dial the  
number 9 and press REDIAL button, and then dial the phone number. You will see a “  
displayed for pause. You may also store this into memory.  
PH-549042100RTTv.2 E  
 
9
TELEPHONE FEATURES  
Memory Dialing  
You can quickly dial the numbers you stored into the 3 one-touch speed dial buttons or  
10 two-touch speed dial memories.  
STORING PHONE NUMBER INTO MEMORY  
1. Press the STORE button.  
2. Dial the phone number you want to store. You can store up to 22 digits (including a  
TONE ( ) and a PAUSE (REDIAL), each of which is counted as one digit).  
(short for programming) appears on the display.  
3. For 3 one-touch dialing:  
Press one of the 3 one-touch  
speed dial buttons (M1 to M3).  
For 10 two-touch dialing:  
Press AUTO button, and then press one of the  
dialing keys (0 to 9) to store a phone number in.  
4. The stored number and the location will be shown in the display.  
5. Press the STORE button or wait 3 seconds to resume normal display.  
6. Repeat steps 1 to 5 to store numbers into other memory locations.  
NOTE  
When the batteries are dead or removed for more than five minutes, the stored  
numbers may be erased.  
TIP: If you entered a wrong number, you may press the STORE button, then start from  
the beginning.  
To store a number to be dialed via Private Branch Exchange (PABX)  
Before entering a phone number in Step 2 in Storing phone number into memory, do as  
follows:  
1. Enter the outside line access digit (e.g., 9).  
2. Press REDIAL button (for a pause).  
To check the stored number  
While the handset is on the base, press the desired one-touch speed dial button, or press  
the AUTO button and the desired two-touch memory number (0 to 9).  
The stored number appears on the display for 3 seconds.  
To change a stored number  
Just store a new number, as described above, the old number will be erased automatically.  
MAKING CALLS WITH 3 ONE-TOUCH SPEED DIALING  
BUTTONS  
1. Pick up the handset or press the SPEAKER button.  
2. Press one of the one-touch speed dial buttons (M1 to M3).  
3. The phone will dial the numbers you stored into it.  
MAKING CALLS WITH 10 TWO-TOUCH SPEED DIALING  
LOCATIONS  
1. Pick up the handset or press the SPEAKERPHONE button.  
2. Press the AUTO button first.  
3. Press the desired two-touch memory number (0 to 9).  
10  
PH-549042100RTTv.2 E  
 
CALLER ID FEATURES  
Understanding the Caller ID Service  
Caller ID allows the caller’s phone number to be shown on the display after the second ring  
of the call, also in most cases, the caller’s name, and calling time and date. This information  
will be stored automatically.  
In order to use this feature, you must first subscribe to Caller ID service (see page 5).  
To use the call back feature, be sure to enter your area code (see page 7), and press  
the OPTION button for correct digits.  
When You Received a Call  
The phone number appears on the display with the date  
and time as shown in the example here.  
If your Caller ID service includes the caller’s name, the caller’s name also appears on the  
display (up to 16 letters), as well as time & date of the call (this varies by region).  
NOTE  
The caller’s phone number and/or name will not appear in the following cases:  
-
The call is made through a telephone company which does not offer Caller ID  
service (including international calls). The display will show “OUT OF AREA ” or “UN-  
AVAILABLE ”.  
-
The call is “blocked”. For privacy reasons, many states allow callers the option to prevent  
his or her telephone data from being displayed on the other party’s Caller ID display.  
The display will show “ PRIVATE CALL”.  
-
-
You have picked up the phone before second ring.  
If the call is from an office which uses multiple lines, the displayed phone number  
may not match the number you use to call that extension.  
Call Waiting  
This feature allows you to read from the LCD display the incoming call information while you  
are using the telephone. If you are using the telephone when a new call comes in, “CW”  
will be flashing on the LCD, and the phone number of the new caller will appear on the  
LCD. By pressing the FLASH button on your telephone, you will put on hold the party you  
are having the conversation with and you will be able to talk to the new caller, and the “CW”  
icon disappears from the LCD. After you finish the conversation with the 2nd caller, press  
FLASH to return to the 1st call (you may also press the HOOK switch for 2 seconds).  
NOTE  
Remember to subscribe to CALL WAITING CALLER ID service from your telephone com-  
pany (see page 5).  
Viewing the Caller ID List  
The phone stores the data of the last 70 calls received including “ OUT OF AREA ” or  
“ UNAVAILABLE ” and “ PRIVATE CALL” calls. It keeps track of all calls received, even if they were  
not answered (for example, if you are not at home).  
You can look through the data in the Caller ID list to check the numbers and names of the  
calls received.  
1. Press the DOWN button to view your calls from the newest call.  
2. Press the UP button to view calls from older calls to newer ones.  
When you have reached the last (newest) data by pressing UP button, END OF  
LIST ” appears. If you press UP button again, the display will show the first (oldest) call.  
When you have reached the first (oldest) data by pressing DOWN button, END OF  
LIST ” appears. If you press DOWN button again, the display will show the last  
(newest) call.  
You can view the Caller ID list during conversation also by following the steps above.  
NOTE: If your telephone is powered by batteries, when the batteries are weak, the low  
battery indicator  
otherwise the Caller ID list may be erased.  
11  
is displayed. Change the batteries as soon as possible;  
PH-549042100RTTv.2 E  
 
CALLER ID FEATURES  
Calling Back From the Caller ID List  
1. Display the phone number you want to call back using the UP or DOWN button.  
2. Press the DIAL button, the phone number will show on the display.  
3. Press the OPTION button to choose the number of call-back digit to be dialled out  
(7 digits - phone number by itself, or 10 digits - area code + phone number, or 11 digits  
- 1 + area code + phone number), different parts of the country have different dialing  
systems even for local calls.  
4. Pick up the HANDSET or press the SPEAKERPHONE button.  
5. Press the DIAL button, the phone will dial the number displayed.  
Storing the Phone Numbers from the Caller ID List  
As the phone keeps the data of up to 70 calls, if the 71st call comes in, the phone deletes  
the oldest data automatically.  
To prevent important data from being deleted, you can store them into the 13 speed dial  
memories (3 one-touch or 10 two-touch).  
1.Display the phone number you want to store (by pressing UP or DOWN button).  
2.Press STORE button. The call number is repeated in the display.  
3.Press the OPTION button to change the memory dial digit (7-digit, 10-digit or 11- digit).  
4.For one-touch memory  
For two-touch memory  
Press a one-touch speed dial button  
(M1 to M3).  
Press the AUTO button, and then one  
of the speed dial memories (0 to 9).  
The phone number is now stored in that memory button (NOTE: Only the number will be  
stored, not the name).  
NOTE:  
1. Do not allow more than 3 seconds to elapse between each step of the procedure.  
2. If the phone is connected to a Private Branch Exchange (PABX), you may need to add  
an outside line access digit or a pause, see page 10.  
Deleting the Data from the Caller ID List  
To delete the Caller ID memory one by one  
1. Display the Caller’s ID you want to delete (by pressing UP or DOWN button).  
2. Press the DELETE button quickly twice, the display changes to show the next or  
previous call, and the data is deleted.  
To delete ALL the Caller ID memories  
1. Press the UP or DOWN button to display any call, make sure the display does not  
show END OF LIST .  
2. Press and hold the DELETE button down for 6 seconds. Display changes to NO  
CALLS ” and all the Caller ID memories are deleted.  
Using Message Waiting/Mailbox  
To use the Message Waiting indication feature, you must subscribe to this service if avail-  
able from your local telephone company.  
Your PH-549 will only respond to FSK type of message delivery.  
1. If the message is sent by the telephone company which is preceded by a ring, the message  
waiting symbol  
will appear on the display, and the NEW CALL INDICATOR will flash.  
2. After you have retrieved your message(s), the telephone company will send a clear signal  
(by a ring) to your phone. The message waiting symbol  
and the NEW CALL  
INDICATOR will turn off, and display shows “ MSG WAITING OFF ”  
.
3. Sometimes the telephone company will not send a message clear signal to you,  
and you have to clear the message waiting record manually. Just press and hold the  
DELETE button down and then press the UP button, the message will be cleared. The  
message waiting symbol  
and NEW CALL INDICATOR will be off.  
PH-549042100RTTv.2 E  
12  
 
WALL MOUNTING  
Your PH-549 can be mounted on a wall phone plate. If you do not have a modular wall  
phone plate installed, please consult with your phone company or installer to get one, or  
see next page for installation without a wall plate.  
1. HANDSET CLIP - When the phone is mounted on the wall, the HANDSET CLIP must be  
adjusted so it will hold the HANDSET.  
A. SLIDE OUT  
B. REVERSE  
C. REPLACE INTO PHONE  
2. To use as a wall phone, you must use the  
plastic (box shape) WALL MOUNT ADAPTOR.  
FOR WALL USE, PUT ADAPTOR HERE  
3. Use the SHORT STRAIGHT WALL CORD,  
and plug one end into the rear of the  
phone. Route the cord into the channel at  
the phone bottom.  
4. Plug the other end of the SHORT  
STRAIGHT WALL CORD into the WALL  
JACK.  
5. Put the phone over the WALL PLATE,  
make sure both posts fit into slots on the  
back of the phone. Then slide the phone  
down to lock the phone onto the WALL  
PLATE.  
PH-549042100RTTv.2 E  
13  
 
WALL MOUNTING (continued)  
Wall Mounting Without A Modular Wall Phone Plate  
Follow these instructions to mount the phone on the  
wall without a wall plate:  
1. Locate a wall stud. If it is possible to utilize a wall  
stud for mounting, dry wall expanders or a similar  
type fastener is recommended. Consult your local  
Drill one hole  
hardware stores for details.  
15  
2. Drill 2 holes 3 /16" (100 mm) apart.  
Make sure space  
between holes is  
3
3. Put a screw into each hole and leave  
/16" (5mm)  
100 mm  
of the head exposed to mount the phone (screws  
are not included).  
4. Connect the straight cord to the phone and jack.  
5. Place the TELEPHONE BASE on the 2 mounting  
screws and gently push down to lock into place.  
Drill other hole  
IMPORTANT  
Before mounting the phone onto the wall, select a wall area with sufficient strength. If mounting  
on the wallboard or in an area of questionable strength, locate a stud for maximum support of your  
telephone.  
Installation on Masonry  
1
1. Use a / " masonry drill bit and drill the 2 holes (spaced as above).  
4
2. Insert plastic anchors and install the 2 screws.  
3
3. Leave  
/
" (5 mm) of the screws exposed to mount the phone.  
16  
4. Place the TELEPHONE BASE on the 2 mounting screws and gently push down to lock  
into place (anchors and screws are not included).  
MOUNTING AREA  
MOUNTING SCREW  
ANCHOR  
15  
3
/
16  
(100 MM)  
3
/
” (5 MM)  
16  
3
LEAVE  
/
” (5 MM) SCREW EXPOSED  
16  
1
DRILL HOLE WITH  
/
” MASONRY BIT  
4
14  
PH-549042100RTTv.2 E  
 
TROUBLE SHOOTING  
PROBLEMS  
CHECK  
The Caller ID unit will not function until you have sub-  
scribed the Caller ID service from your local telephone  
company. Call your local telephone company to have  
Call Waiting Caller ID service installed on your phone  
line. Check your phone line connections. Also, fresh  
batteries MUST be installed. Make sure all your phone  
line connections are secure and corrected.  
The Caller ID display does not  
show the caller’s information  
If it is a private call or a blocked call, the caller’s name  
and/or phone number will not appear on the display.  
(You will see time & date of call plus some dashes or the  
words “ OUT OF AREA ”, “ UNAVAILABLE” or “ PRIVATE CALL”.)  
Is any plug disconnected from the modular phone  
No dial tone  
plug?  
Is any jack improperly wired? Use another phone to  
test the jack.  
Are all cords connected properly ? Are all 4 “AA”  
batteries installed? Make sure they are installed ac-  
cording to the polarity shown.  
Phone does not work  
Phone does not ring  
Cannot dial  
RINGER switch may be set to OFF?  
Slide the switch to ON position.  
Check the TONE/PULSE switch setting.  
You may only have PULSE service. Set the TONE/  
PULSE switch to PULSE position.  
Reset the phone. Make sure the phone has hung up,  
use a pointed object like a straightened paper clip and  
stick it into the small hole on the bottom of the phone  
(marked RESET) for 2 seconds. After that reset the  
language and Area Code as shown in Page 7.  
Display showing erroneous  
figures OR  
No dial tone or low dial tone OR  
Can not dial out  
Cannot store numbers into No batteries are installed or batteries are weak or  
memory  
installed up-side-down.  
Make sure the Caller ID service is active.  
Check if the phone is connected to a working wall jack.  
Check if all line cord connections are correct and secure.  
Reset the contrast level of the LCD display.  
Check if batteries are properly installed.  
Caller ID does not work  
The Caller ID display gets dim  
Or is blank  
Check if you have received the first Caller ID record.  
If you have received the first Caller ID record, your  
batteries may be weak.  
Make sure the handset cords connected properly. Or,  
replace the COILED HANDSET CORD. Any phone store  
has these cords in different lengths. After some time the  
cord may have become overstretched or damaged.  
Static noise on line or cannot hear  
calling party or calling party cannot  
hear you  
Check if  
shows in the display. Since the REDIAL  
REDIAL does not work  
button has combined function (pause function), the phone  
may have been paused. Just press the HOOK switch.  
Volume is too high. Reduce the SPEAKERPHONE  
VOLUME control setting.  
Feedback or squealing when  
using SPEAKERPHONE  
NOTE: This phone will also work on regular (not Call Waiting) Caller ID service or if you don’t  
like Caller ID service, you may use this as a regular telephone.  
15  
PH-549042100RTTv.2 E  
 
TROUBLE SHOOTING (continued)  
PROBLEMS  
CHECK  
You picked up the phone before the second ring,  
or your phone received unclear call information.  
Static can cause this message.  
appears on the display  
If this condition persists, contact your local tele-  
phone company to ensure that there is no prob-  
lem with your phone line.  
The DELETE button must be quickly pressed twice  
to erase a single call record. To erase ALL call  
records, display any record using the UP or DOWN  
button, then press and hold the DELETE button  
for about 6 seconds.  
Cannot erase all records in memory  
If an extension phone was pickup up on call 1,  
this phone will not decode the call waiting, Caller  
ID signals, if the extension phone is not a call  
waiting caller ID phone.  
Call waiting does not show the number  
Caller ID displays words like  
,
Your language is set for French or Spanish. To  
or  
or  
or reset the language, press and hold the DELETE  
button down, the display will go to the contrast  
level setting, press delete again then press the  
.
DOWN button. When  
is flashing, press DE-  
LETE button to confirm. The language will be set  
to English mode.  
Check if you have stored the numbers correctly  
by pressing that memory location button(s). Also  
numbers can only be stored when fresh batteries  
are installed correctly.  
Memory Dialing does not work  
Handset falls out of phone base when wall Handset clip was not installed properly for wall  
mounted  
use. See page 13 for details.  
The caller may have an unlisted or blocked num-  
ber to prevent Caller ID identification, or it may be  
an overseas call or you may have noise on the  
line during that call.  
Caller’s information is not registered to the  
Caller ID memory  
Check with your telephone company if this service  
is available and if you have subscribed for it.  
Call Waiting or Message Waiting does not  
work  
Your MEMORY button has no stored number.  
Please store the number again. Press the STORE  
button, dial the number and press the MEMORY  
locations you want.  
Pressing a Memory button does not  
display number  
NOTE :  
1. If problems with your telephone service occur later, try to determine if the trouble is with  
the telephones you own or with the telephone company equipment. Unplug the tele-  
phone and try it on another jack in a different room or in a neighbor’s home to see if the  
phone line is bad or the phone.  
If the known working phone does not operate properly on that line, contact your local  
telephone company for assistance.  
2. If disconnection of your phone ends the problem, your phone may be the source of the  
trouble and it should be tested and repaired if necessary before it is re-connected.  
3. There are no user maintainable parts or adjustments on this set. Should your phone  
require repairing, contact the manufacturer for instructions (except for cords which you  
can buy at any phone store).  
16  
 
PH-549042100RTTv.2 E  
LIMITED WARRANTY  
We warrant this product to be free from defects in material and workmanship  
under normal use for a period of 1 year after purchase, and we will repair it free of  
charge or replace it at no charge, should it become defective under this warranty,  
providing you submit proof of purchase sales slip with the set.  
During the initial 1 year period after original purchase, we will service the set  
that is returned to LENOXX ELECTRONICS CORP., prepaid, at no charge. After  
the initial 1 year period expires, we will exchange, at no charge, any part that is  
defective, but will charge for the cost of labor, return postage paid by LENOXX.  
This warranty does not apply to any products which have been subject to  
misuse, neglect or accident. This warranty does not cover broken cords or  
cabinet. UNDER NO CIRCUMSTANCES WILL LENOXX ELECTRONICS CORP.  
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some  
states do not allow the exclusion or limitation of incidental or consequential  
damages, so the above exclusions or limitations may not apply to you.  
This warranty gives you specific legal rights, and you may also have other  
rights which vary from state to state. The following charges apply to repairs  
beyond the warranty period: $12.00. Be sure to pack carefully and send postage  
paid and insured with your money order (personal checks will not be accepted)  
and proof of purchase date to:  
LENOXX ELECTRONICS CORP., 2 GERMAK DRIVE, CARTERET, N.J. 07008  
For customer service  
(MONDAY - THURSDAY 9:00 AM - 5:00 PM, FRIDAY 9:00 AM - 1:00 PM EST)  
Dial 1-800-315-5885  
or Visit Our Website: http://www.lenoxx.com  
© 2000 LENOXX ELECTRONICS CORP.  
2 GERMAK DRIVE  
CARTERET, N.J. 07008  
MADE & PRINTED IN CHINA  
17  
PH-549042100RTTv.2 E  
 

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